Privacy Policy

Last updated: August 2026

The Oxfordshire Press Limited takes your privacy seriously. This privacy policy explains what personal information we collect, how we use it, how long we keep it and the rights you have over your information.

1. Who we are

THE OXFORDSHIRE PRESS LIMITED (company number 05319086) is the data controller responsible for the personal information covered by this privacy policy.

Our registered office is:

Salatin House
19 Cedar Road
Sutton
England
SM2 5DA

The Oxfordshire Press Limited publishes and operates Simply Prizes and Coffee Break Winner. References in this policy to “we”, “us” or “our” mean The Oxfordshire Press Limited.

If you have any questions about this privacy policy, the personal information we hold about you, or wish to exercise any of your data protection rights, you can contact us at info@oxonpress.co.uk.

2. What information we collect

The information we collect depends on your relationship with us.

Email subscribers and prospective subscribers

If you subscribe to receive our emails, or have specifically agreed through one of our marketing partners to receive emails from us, we may hold:

  • your first name;
  • your email address;
  • your subscription and unsubscribe status; and
  • information about your interaction with our emails, including whether an email has been opened and whether links in it have been clicked.

Customers

If you purchase a Simply Prizes or Coffee Break Winner subscription, we may hold:

  • your name;
  • email address;
  • postal address;
  • telephone number;
  • details of the subscription you have purchased; and
  • information relating to your orders and subscription history.

We do not retain your card, bank account or other payment credentials. Payments are processed by the payment provider you choose when purchasing your subscription.

Enquiries and customer service

If you contact us by email, through one of our websites or by another method, we may retain your contact details and our correspondence with you so that we can answer your enquiry and provide customer service.

We do not record telephone conversations.

3. Information we receive from other organisations

We may receive your first name and email address from third-party consent collection or lead-generation partners where you have specifically agreed to receive marketing emails from us.

Where we receive your details from a third-party consent collection partner, we use them only where you have specifically consented to receiving the relevant marketing emails from The Oxfordshire Press Limited and/or our Simply Prizes or Coffee Break Winner services.

Before accepting personal information from a third-party consent collection partner, we take reasonable steps to satisfy ourselves that the consent obtained is appropriate for the marketing we intend to send.

We do not use third-party sourced email addresses for our marketing unless we have an appropriate lawful basis to do so.

4. How we use your information

We use personal information only where we have a clear reason for doing so.

We may use your information to:

  • provide and administer your Simply Prizes or Coffee Break Winner subscription;
  • process and maintain records of your orders;
  • provide customer service and respond to enquiries;
  • send marketing emails where you have agreed to receive them;
  • administer our email lists;
  • understand how people interact with our emails and which of our own services or offers may be of interest;
  • maintain appropriate records relating to marketing consent;
  • record and respect unsubscribes and objections to marketing;
  • maintain appropriate business, accounting and tax records; and
  • meet our legal and regulatory obligations.

We do not sell your personal information.

We do not provide your personal information to other organisations for their own marketing purposes.

5. Our lawful bases for using your information

UK data protection law requires us to have a lawful basis for processing personal information. The basis we use depends upon what we are doing with the information.

Contract

When you purchase a Simply Prizes or Coffee Break Winner subscription, we process the information necessary to provide and administer that subscription because it is necessary to perform our contract with you.

Consent

Where you have specifically agreed to receive marketing emails from us, including where that consent has been given through a third-party consent collection partner, we rely on your consent to send those emails.

You can withdraw your consent at any time.

Legitimate interests

We rely on our legitimate interests, where appropriate, to administer and improve our services and to understand how subscribers interact with our emails.

This includes using information about email opens and clicks to measure engagement and understand which of our own services or offers may be of interest to subscribers.

Our legitimate interest is in understanding the effectiveness and relevance of our marketing to people who have agreed to receive it. We consider this interest against the privacy rights and interests of our subscribers.

Legal obligations

We may process and retain information where this is necessary to meet legal, accounting, tax or regulatory requirements.

We may also retain limited information where necessary to demonstrate that we have complied with our data protection and direct-marketing obligations.

6. Email marketing

We send marketing emails about our own services, including Simply Prizes and Coffee Break Winner.

Where your details have been provided to us by a third-party consent collection partner, we will only send marketing emails where the consent provided covers marketing from us by email.

Every marketing email we send contains a clear unsubscribe link.

You can unsubscribe at any time by clicking that link. Once you unsubscribe, we will stop sending you marketing emails.

We may retain your email address, or the minimum information necessary, on a suppression or “do not contact” list. This allows us to respect your decision and helps prevent your details from inadvertently being added to our marketing lists again.

7. Email opens, clicks and profiling

Our email system records whether marketing emails are opened and whether links in those emails are clicked.

We use this information to understand the level of interest in our emails and to identify which of our own services and offers may be of greater interest to particular subscribers. This helps us make our email marketing more relevant.

This may involve grouping or selecting subscribers according to their engagement with previous emails.

We do not use this information to make solely automated decisions about you which have legal or similarly significant effects.

You can object at any time to the use of your personal information for direct marketing by unsubscribing from our emails or contacting us at info@oxonpress.co.uk.

8. How long we keep your information

We do not keep personal information for longer than we reasonably need it.

Marketing subscribers

We retain your first name, email address and relevant email engagement information while you remain subscribed and engaged with our emails.

We periodically review our marketing lists. If you have neither opened nor clicked one of our emails for two years, we will normally remove your personal information from our active marketing database and delete it unless we have another lawful reason to retain it.

People who unsubscribe or object to marketing

If you unsubscribe or object to receiving direct marketing, we stop sending you marketing emails.

We may retain your email address, or the minimum information necessary, on a suppression list for as long as reasonably necessary to ensure that your decision continues to be respected.

This is different from removing an inactive subscriber. A suppression record is retained specifically to help prevent someone who has unsubscribed or objected from inadvertently being added to a marketing list again.

Marketing consent and compliance records

We may retain appropriate records concerning the consent on which we have relied and the checks we have undertaken on third-party data suppliers where reasonably necessary to demonstrate compliance with our data protection and direct-marketing obligations.

Customers and order records

We retain information required to administer an active subscription for as long as the subscription continues.

Following the end of the customer relationship, relevant customer and transaction records are retained for seven years, unless there is a legal requirement or other lawful reason to retain particular information for longer.

After the applicable retention period, personal information will be deleted or anonymised unless there is another lawful reason why it needs to be retained.

Customer service correspondence

We retain customer-service correspondence for as long as reasonably necessary to deal with the enquiry, maintain an appropriate record of our dealings with you or deal with any subsequent issue.

9. Who we share information with

We do not sell your personal information or share it with other organisations for their own marketing.

We use carefully selected service providers where necessary to operate our business and provide our services.

These may include:

  • website and hosting providers;
  • email hosting and delivery systems;
  • payment processors;
  • Direct Debit providers; and
  • professional advisers and service providers where reasonably necessary.

Our email marketing is managed using MailWizz, which we host on servers provided by Krystal Hosting.

When you purchase a subscription, your order is processed through WooCommerce.

Depending on the payment method you select, your payment is processed by:

  • Opayo for debit and credit card payments;
  • Access PaySuite for Direct Debit payments; or
  • PayPal for PayPal payments.

We do not retain your card details, bank account details or PayPal login credentials.

We may also disclose information where we are required to do so by law or where reasonably necessary to establish, exercise or defend legal rights.

10. International transfers

We primarily use UK-based systems and hosting for our email marketing information.

Some service providers involved in operating our websites, processing payments or providing supporting services may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we take appropriate steps to ensure that it receives a level of protection consistent with UK data protection law. Depending on the circumstances, this may include relying on UK adequacy regulations or approved contractual safeguards.

Further information about the safeguards applying to a particular transfer can be requested from us at info@oxonpress.co.uk.

11. Your rights

UK data protection law gives you a number of rights over your personal information. Depending on the circumstances, these may include the right to:

  • ask for a copy of the personal information we hold about you;
  • ask us to correct inaccurate or incomplete information;
  • ask us to delete your personal information;
  • ask us to restrict how we use your information;
  • object to certain uses of your information;
  • receive certain personal information in a portable format; and
  • withdraw consent where we are relying on your consent.


You have an absolute right to object to the use of your personal information for direct marketing.

You can stop our marketing emails at any time by using the unsubscribe link included in every marketing email.

Withdrawing consent does not affect the lawfulness of processing that took place before consent was withdrawn.

Some of these rights are subject to exceptions under data protection law. For example, we may need to retain certain information where we have a legal obligation to do so.

To exercise any of your rights, please contact us at info@oxonpress.co.uk.

12. Complaining to the Information Commissioner’s Office

If you have concerns about how we use your personal information, we would welcome the opportunity to resolve them and you can contact us at info@oxonpress.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent
regulator for data protection.

Information about making a complaint and the ICO’s current contact details can be found on the ICO website.

13. Cookies

We do not currently use cookies for analytics, advertising or marketing purposes.

If this changes, we will update our privacy information and, where required, ask for your consent before using non-essential cookies or similar technologies.

14. Security

We take reasonable technical and organisational measures to protect the personal information we hold against unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is limited to people and service providers who need it for legitimate business purposes.

15. Changes to this privacy policy

We may update this privacy policy when our services, suppliers, legal obligations or the ways in which we use personal information change.

The date at the top of this policy shows when it was last updated.

Where a change would materially affect how we use your personal information, we will take appropriate steps to bring the change to your attention.